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Shipping and Return Information (UK Only)
Shipping Information: United Kingdom
Free Standard Shipping available across the UK.
Total Receiving Time = Tailoring Period + Shipping Time
Tailoring Period:
Most made-to-order items take 2–9 business days to tailor. Please refer to each product page for more details.
Shipping Time:
The actual shipping time depends on the shipping method you select during checkout.
- Express Shipping: 3 – 5 business days plus tailoring period – £9.35
- Standard Shipping: 6 – 8 business days plus tailoring period – £0.00
Note: Shipping times are estimates and may be affected by factors such as public holidays, local courier capacity, weather conditions, and customs clearance delays.
Size & Weight Notice:
For larger or heavier items, slight price adjustments in shipping may apply. We strive to be transparent about any such changes. If you have questions, feel free to reach us at sales@animeoutletshop.com.
Return & Exchange Policy: 30-Day Guarantee
We uphold high-quality standards for all shipments. If you’re not satisfied with your order, you may return or exchange eligible items within 30 days of receiving them. Returned items must be in new, unused condition with original packaging. Late returns may not be accepted.
Am I Eligible to Return or Exchange?
Yes – if the product is:
- Unworn, unwashed, and unused
- Returned within 30 days of receipt
- Defective or different from what you ordered
Your purchase is backed by our 100% money-back guarantee.
To request a return or exchange, please contact us at sales@animeoutletshop.com.
