COS Persona 5 Hooded sweatshirt jacket

Qty	Discount
2	5% Off
3	10% Off
4	15% Off
5	20% Off

Note: Before you place an order, please make sure to check the size chart below. We want you to be happy with your purchase, so you can cancel your order for free within 24 hours. However, if we have already started production, we will have to charge you a 30% handling fee. Thank you for your understanding.

If your item gets lost during shipping, we’ll give you a full refund or resend it to you.
If your item is not as described, we’ll offer you a full or partial refund depending on the situation.
If your item is not fit, you can exchange it for another one within 30 days.

Shipping and Return Information (UK Only)

Shipping Information: United Kingdom

Free Standard Shipping available across the UK.

Total Receiving Time = Tailoring Period + Shipping Time

Tailoring Period:

Most made-to-order items take 2–9 business days to tailor. Please refer to each product page for more details.

Shipping Time:

The actual shipping time depends on the shipping method you select during checkout.

Express Shipping: 3 – 5 business days plus tailoring period – £9.35
Standard Shipping: 6 – 8 business days plus tailoring period – £0.00

Note: Shipping times are estimates and may be affected by factors such as public holidays, local courier capacity, weather conditions, and customs clearance delays.

Size & Weight Notice:

For larger or heavier items, slight price adjustments in shipping may apply. We strive to be transparent about any such changes. If you have questions, feel free to reach us at sales@animeoutletshop.com.

Return & Exchange Policy: 30-Day Guarantee

We uphold high-quality standards for all shipments. If you’re not satisfied with your order, you may return or exchange eligible items within 30 days of receiving them. Returned items must be in new, unused condition with original packaging. Late returns may not be accepted.

Am I Eligible to Return or Exchange?

Yes – if the product is: